Effective Date: June 4, 2026
Last Updated: June 4, 2026 (V2 — Added GitHub Backup Service Data Flows)
Company: Eternitai LLC
Website: https://agentos247.com
Contact: privacy@agentos247.com
Eternitai LLC ("Eternitai," "we," "us," or "our") operates the AgentOS 24/7 platform at agentos247.com and the Clawolution platform at clawolution.com. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our Services, including the GitHub Backup Service.
This Policy applies to:
By using our Services, you agree to the practices described in this Policy.
When you create an account, we collect:
When you deploy and use agents on the Platform, we process:
When you connect third-party services (Telegram, Slack, WhatsApp, etc.) to your agents, relevant metadata may be processed to route and deliver messages. Eternitai does not store your third-party API keys or credentials — these are stored solely on your dedicated server.
When you use the GitHub Backup Service, the following additional data processing occurs:
We use the information we collect to:
| Purpose | Legal Basis (GDPR) |
| Provide and operate the Platform and Services | Contract performance |
| Process billing and payments | Contract performance |
| Deliver and execute the GitHub Backup Service | Contract performance |
| Send transactional communications (receipts, alerts) | Contract performance |
| Provide customer support | Contract performance / Legitimate interests |
| Monitor platform security and prevent fraud | Legitimate interests |
| Improve and develop new features | Legitimate interests |
| Comply with legal obligations | Legal obligation |
| Send marketing communications (opt-in only) | Consent |
We do not use your agent data or Customer Data to train AI models, unless you have explicitly opted in to a model improvement program.
Each Customer's AI agents run on a dedicated server hosted in Germany (EU) via Hetzner Cloud. This means:
This architecture is designed to maximize data isolation and support GDPR compliance.
Eternitai does not sell, rent, or trade your personal data or Customer Data to third parties.
We share data with trusted third parties who assist us in operating the Platform, under strict data processing agreements:
| Sub-Processor | Purpose | Location |
| Hetzner Cloud | Dedicated server hosting | Germany (EU) |
| GitHub, Inc. (Microsoft) | GitHub Backup Service repository hosting | USA |
| Stripe | Billing and payment processing | USA |
| Email service provider | Transactional and support emails | USA/EU |
When you use the GitHub Backup Service, your agent workspace files are transmitted to and stored on GitHub's infrastructure, operated by GitHub, Inc., a subsidiary of Microsoft Corporation, headquartered in the United States.
We may disclose information when required by law, court order, or government authority, or when necessary to protect the rights, safety, or property of Eternitai, our Customers, or others.
In the event of a merger, acquisition, or sale of substantially all assets of Eternitai, Customer Data may be transferred to the successor entity. We will provide reasonable notice before any such transfer.
| Data Category | Retention Period |
| Account data | Duration of account + 30 days post-termination |
| Customer Data (agent workspace) | Duration of account + 30 days post-termination |
| Weekly backup snapshots | Last 4 weekly snapshots (older snapshots purged automatically) |
| Daily backup snapshots (add-on) | Last 30 daily snapshots (older snapshots purged automatically) |
| Billing records | 7 years (tax/accounting compliance) |
| Access and security logs | 90 days |
| Support communications | 3 years |
After the applicable retention period, data is permanently deleted or anonymized.
The GitHub Backup Service creates automated copies of your agent workspace in a GitHub repository to enable disaster recovery and version history. This is a core service feature included in all plans (weekly standard) with a daily upgrade available.
Included in backups:
.md, .json, configuration files)Excluded from backups:
Customers are strongly advised to avoid placing sensitive personal data (e.g., end-user personal information, regulated health data, financial records) directly in agent workspace files that are subject to backup. Agent workspace files are designed for agent configuration, not personal data storage.
If your agents process personal data belonging to end users, you should:
Data stored in GitHub repositories is subject to GitHub's Privacy Policy (github.com/privacy) and GitHub's Terms of Service. Eternitai is not responsible for GitHub's data handling, security practices, or policy changes. We will notify Customers of material changes to our use of GitHub as a sub-processor.
Eternitai is incorporated in Delaware, USA. We process data in multiple locations:
| Transfer | From | To | Mechanism |
| Agent workloads | EU (Germany) | EU (Germany) | No transfer — stays in EU |
| GitHub backups | EU (Germany) | USA (GitHub) | Standard Contractual Clauses |
| Billing data | Global | USA (Stripe) | SCCs / Privacy Framework |
| Support communications | Global | EU/USA | SCCs as applicable |
EU residents retain rights under GDPR regardless of where data is processed. We implement SCCs as the primary transfer mechanism and maintain records of processing activities (ROPA) as required.
You have the right to:
California residents have the right to:
Submit requests to: privacy@agentos247.com
We will respond within 30 days (extendable by an additional 30 days for complex requests, with notice).
Identity verification may be required before processing certain requests.
If you request deletion of your account and data, we will also delete or archive your backup repositories provisioned by Eternitai within the 30-day post-termination data retention window. For repositories hosted on your own GitHub account, you must delete the repository yourself.
Our website (agentos247.com) uses cookies and similar technologies for:
We do not use tracking cookies for advertising or cross-site behavioral profiling.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.
The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact privacy@agentos247.com and we will delete it promptly.
We implement reasonable technical and organizational security measures including:
No security measure is 100% foolproof. In the event of a data breach, we will notify affected Customers and relevant authorities as required by applicable law (including GDPR's 72-hour notification requirement).
The Platform may contain links to or integrations with third-party services (GitHub, Telegram, Slack, etc.). This Privacy Policy does not cover third-party data practices. We encourage you to review the privacy policies of any third-party services you connect to your agents.
Specifically regarding GitHub: GitHub, Inc. is an independent data controller for data stored in GitHub repositories. Eternitai acts as a data processor when writing backup data to GitHub on your behalf. You may also be an independent data controller of any personal data in your backup content. For shared GDPR responsibility questions, contact privacy@agentos247.com.
We may update this Privacy Policy from time to time. We will provide at least 30 days' advance notice of material changes via email to your registered address or a notice on the Platform. Your continued use of the Platform after the effective date constitutes acceptance of the updated Policy.
For significant changes to how we handle backup data (including changes to GitHub as a sub-processor), we will provide specific notice and, where required by law, obtain your consent.
Privacy inquiries: privacy@agentos247.com
General support: support@agentos247.com
Legal: legal@agentos247.com
Mailing address:
Eternitai LLC
1040 Biscayne Blvd Suite 3607, Miami, FL 33132, USA
EU Supervisory Authority:
EU residents have the right to lodge complaints with their local data protection authority. For Germany-based data processing, you may also contact the relevant German DPA (e.g., BayLDA or your state's Datenschutzbehörde).
END OF PRIVACY POLICY
AgentOS 24/7 Privacy Policy — V2 — Effective June 4, 2026 · Supersedes V1 (May 12, 2026)